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ActiveOps (AOM)

ActiveOps (AOM) Full Year 23 results presentation - July 23

06 July 2023

ActiveOps CEO, Richard Jeffrey and CFO, Ken smith present full year results for the year ended 31 March 2023.

Richard Jeffrey, CEO
00:16 – Introduction
02:11 – Products
02:32 – FY23 Highlights

Ken Smith, CFO
04:33 – FY23 Financial highlights
06:21 – P&L Performance
07:23 – EBITDA
08:16 – Cashflow
08:46 – Financial platform

Richard Jeffrey, CEO
09:33 – Market opportunity
11:41 – AI
13:00 – CaseworkiQ
14:12 – TD Bank case study
15:12 – Development roadmap
17:32 – Pricing
18:34 – ESG
20:07 – Current trading & Outlook

ActiveOps is a leader in Management Process Automation (MPA), providing a SaaS platform to large enterprises with complex and often global back-offices. The Group’s software and embedded back-office operations management methodology enables enterprises to adopt a data-driven, scientific approach to organising work and managing capacity.

The Group’s enterprise platform comprises its MPA software products and AOM, the Group’s operations methodology and framework for effective back-office management. Together, this combination of software and embedded methodology enables operations managers to balance the competing priorities of meeting service and quality standards while improving productivity and reducing cost.

As at 31 March 2023, the Group had 179 employees, serving its global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Australia, India and South Africa. The Group’s customers are predominantly in the banking, insurance and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Anthem Inc and DXC Technology.

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