Steve Wilson, CEO
00:16 – Introduction
Adrian Harris, Managing Director, UK
02:39 – Agenda
05:05 – The UK Opportunity
17:15 – Operational Improvement Program
Iain Lennard, Sales Development Director, UK
22:17 – Introduction
23:34 – Sales Force Effectiveness
Farren Murphy, Commercial Director, National Carpets
26:22 – Introduction
27:41 – Multiple Retailers
Iain Lennard, Sales Development Director, UK
37:03 – Multiple Retailers – Continued
Ian Crick, Trade Counter Program
42:36 – Introduction
43:43 – The Trade Counter Opportunity
55:08 – Ipswich Distribution Centre Tour
Rob Marsh, Operations Project Manager
57:19 – Introduction
58:03 – Ecommerce & Digital
1:11:46 – Transport Integration
Steve Wilson, CEO
1:20:14 – ESG Strategy
1:28:34 – Conclusion
Headlam Group Plc is a United Kingdom-based company, which is engaged in the marketing, supply and distribution of a range of floorcovering products. The Company’s operations are focused on providing customers, principally independent floorcovering retailers and contractors, with a range of floorcovering products supported by a next day delivery service. The Company operates through 56 operating segments in the United Kingdom and five operating segments in Continental Europe. Each operating segment is a trading operation aligned to the sales, marketing, supply and distribution of floorcovering products. The Company’s activities and facilities are located throughout the United Kingdom, France, Switzerland and the Netherlands. Its business in France operates from approximately two distribution centers and over 20 service centers, and the businesses in Switzerland and the Netherlands each operate from a single distribution center.
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