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Personal Group (PGH)

Personal Group (PGH) full year 2021 presentation - March 2022

05 April 2022

Personal Group Holdings Plc (AIM: PGH), the workforce benefits and services provider, presented its preliminary results for the year ended 31 December 2021.

Following 15 months of unprecedented COVID-19 related restrictions on the Group’s ability to conduct new insurance policy sales, the Group was able to begin rebuilding the insurance policyholder book in the second half of 2021. This, combined with the significant strategic progress that the Group was able to make during the 12 months ended 31 December 2021, underpins the Board’s confidence in the Company’s growth trajectory and future prospects.

Deborah Frost, Chief Executive & Sarah Mace, CFO present the detail.


Deborah Frost, CEO
00:17 – Introduction
01:53 – Operational highlights

Sarah Mace, CFO
05:53 – Financial highlights
08:27 – Segmental analysis
11:28 – Pay & Reward
12:05 – Benefits platform
13:15 – Insurance
15:20 – Other owned benefits

Deborah Frost, CEO
16:30 – The need for our services
19:19 – End to end solution
19:42 – Our customers
20:36 – Our strategy
24:53 – Pay & Reward
25:58 – Benefit platform
27:26 – SME in the future
30:36 – Insurance in the future
32:08 – Investment proposition
33:02 – 3 Key takeaways
34:12 – ESG

36:09 – Q&A

Personal Group Holdings Plc (AIM: PGH) is a workforce benefits and services provider. The Group enables employers across the UK to improve employee engagement and support their people’s physical, mental, social and financial wellbeing. Its vision is to create a brighter future for the UK workforce.

Personal Group provides health insurance services and a broad range of employee benefits, engagement, and wellbeing products. Its offerings can also be delivered through its proprietary app, Hapi, and the recently developed extension to the platform, Hapiflex.

The Group’s growth strategy is centred around widening the footprint of the business into the SME, talent-led & Public Sectors, thereby expanding the addressable customer base. In addition, it aims to grow in its existing industrial heartlands, to re-invigorate growth in insurance policyholders and to drive the use of its SaaS offerings.

Clients include: Arsenal FC, Barchester Healthcare, Merseyrail, Randstad, Royal Mail Group, The Royal Mint, the Sandwell & Birmingham NHS Trust, Stagecoach Group plc, and The University of York. 34% of clients are served by two or more group companies.

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